Privacy Policy

Introduction

At Stevia Knows LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Delivery address and billing information
• Order history and purchase information
• Communication preferences and SMS consent
• Customer service correspondence

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, delivery updates, and tracking information via SMS and email
• Provide customer support and respond to your inquiries
• Improve our products and services
• Send promotional communications (with your consent)
• Comply with legal obligations and prevent fraud

SMS Communications

When you opt in to receive SMS messages, we may send you order updates, delivery notifications, and customer support messages. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For more details, see our SMS Terms.

Mobile Information and SMS Data Sharing

We are committed to protecting your mobile phone number and SMS opt-in data with the highest level of privacy:

• No Third-Party Marketing: We will never share, sell, or rent your mobile phone number or SMS opt-in consent data with third parties or affiliates for marketing or promotional purposes.
• Service Providers Only: Your mobile information may only be shared with subcontractors who provide essential support services such as customer service, order fulfillment, and SMS delivery infrastructure.
• Consent Data Protection: Your text messaging originator opt-in data and consent information will not be shared with any third parties under any circumstances.
• Your Control: You maintain full control over your SMS subscription and can opt out at any time by replying STOP to any message.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist with order fulfillment and delivery
• Payment processors to complete transactions
• SMS service providers to deliver text messages (only with your consent)
• Law enforcement or regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw SMS consent at any time

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Stevia Knows LLC
Email: steviafranko77@gmail.com
Phone: (480) 779-7554